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Telephone Script - After Hours Call Processing
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“You have reached the (Name) Clinic at Southwestern Medical Center.  The clinic is now closed.  Excluding holidays, normal office hours are 8:00 a.m. to 5:00 p.m. Monday through Friday.  To leave a message to be returned during normal office hours, press ‘1’.  To reach the physician on call, please wait on the line for the answering service operator.”

“Thank you.  After the tone, leave your name, a daytime telephone number, and a detailed message.  Your call will be returned the next business day.”