Minutes

I. Business Rules Workgroup

Dr. Willett provided Task Force members with an overview of the first two meetings of the workgroup.  Specific recommendations will be provided to the Task Force at the May 2nd meeting.

II. Pilot Scorecard

Dr. Rutherford announced that the Executive Committee of the Clinical Chairs had approved the Pilot Scorecard. 

The charter of the Pilot Scorecard Implementation Workgroup was reviewed.  The first meeting of the group took place on March 26, 2003.  The Workgroup will review and recommend the business plan for producing the pilot scorecard.

III. Telephone Data & Sample Letter

Dr. Rutherford reviewed the spreadsheet designed with scorecard telephone data that was provided to each clinic.  Various clinics are providing us with additional data for a more accurate measurement each clinic’s phone data.

IV. IDX Workgroup Meeting

Andrea Marshall reviewed the IDX Workgroup meeting on March 25th.  The group discussed the need to “clean up” the visitation codes in the IDX scheduling system.  A list of visitation codes used by each clinic will be provided to clinic managers.  Andrea Marshall, Dr. Marcee, Stacey Rychtyk, and Cindy Lochte will meet with clinic managers to review their codes with the goal to minimize and ultimately standardize.

V. Comprehensive Clinical Scorecard

Dr. Rutherford provided the Task Force the Metrics data from the Duke University Health System.  He noted that Duke pulled these elements out of their IDX system.  He asked the Task Force, “what are the key elements that we want to know?”

The Task Force will need to ascertain what information clinics need and find the commonalities.

The next meeting of the Metrics Task Force is scheduled for Friday, May 2nd from noon to 1:30 p.m. in the 9th floor conference room of Aston – U9.112.