The department of ophthalmology is staffed by ophthalmologists (eye doctors), as well as optometrists and opticians, to offer expert, cost-effective diagnostic and treatment services in all specialty areas of eye care.

Appointments

Our clinics are open Monday - Friday from 8 a.m. to 5 p.m.
To schedule an appointment,

Dallas appointments: 214-645-2020
North Dallas appointments: 214-645-0950
Fort Worth appointments: 817-429-3050

When you call us, please check to make sure that we have the following information correct in your file:

• Daytime and evening telephone numbers
• Mailing address
• Insurance information

This helps us contact you with test results, appointment information and billing questions. At each visit, please bring your insurance card, and be prepared to pay your co-payment or deductible. Payment is requested at the time of your appointment. We accept cash, check and major credit cards.

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Cancellations

If it is necessary to cancel or reschedule an appointment, please let us know at least 24 hours in advance if possible. This is important for the courtesy of our other patients who may be in need of urgent care. You may cancel or reschedule your appointment at any time by calling us in Dallas at 214-645-2020; in Fort Worth at 817-429-3050; and in North Dallas at 214-645-0950.

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Locations

Our outpatient exam suites are equipped with state-of the-art technology for diagnostic evaluation and treatment in all areas of ophthalmic care. Our office locations include:

• Central Dallas, 6th floor of the James W. Aston Ambulatory Care Building, University of Texas Southwestern Medical Center, 5303 Harry Hines Boulevard, Dallas. Map
• North Dallas, NorthPointe Centre, 12606 Greenville Avenue, Suite 180, Dallas. Map
• Fort Worth, Medical Plaza, 800 Eighth Avenue, Suite 306, Fort Worth. Map

Adult patients needing day surgery or hospital admission (inpatient care) are treated by department ophthalmologists at one of our affiliated hospitals.

Children needing day surgery or inpatient care (hospital admission) usually receive treatment at Childrens Medical Center of Dallas but also may be cared for at one of the other UT Southwestern-affiliated hospitals.

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University Opticians -   The Optical Shop

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Special Care Services

Each of our ophthalmology faculty physicians has received training in one or more areas of sub-specialization. Consultation is by appointment only. Among their special interests are:

• Cancerous and non-cancerous disease of the eye, eyelids, orbit
• Cataracts
• Color vision testing
• Contact lens fitting (bifocal, astigmatism correction, disposable)
• Corneal and external disease
• Cosmetic and reconstructive surgery of the eye, eyelids, orbit
• Diagnostic and radiologic services
• Electrophysiology of the visual system
• Eye treatment related to systemic diseases, such as diabetes or Graves disease
• Glaucoma
• Keratorefractive surgery (e.g., radial keratotomy, LASIK, LASEK and INTACS)
• Low vision
• Macular disorders
• Neuro-ophthalmology
• Orbital diseases
• Pediatric eye exams and treatment (including infant vision evaluation)
• Refractions
• Retinal disease (i.e., retinal detachment, diabetic retinopathy and macular degeneration)
• Strabismus (crossed eyes) adult and pediatric
• Tear drainage system problems
• Visual field testing

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Insurance & Billing Questions

The Ophthalmology group accepts Medicare, private insurance, and managed health care plans. If you have questions about your account, call our billing representative at 214-645-0600. With the exception of Medicare, co-payments and deductibles are due on the day of the visit.

For a list of all insurance plans accepted by UT Southwestern Medical Center, click here.

Telephone Calls

All messages are given to the appropriate personnel as soon as possible, and every attempt is made to return telephone calls during regular working hours. There are times however, when we cannot answer all calls within the same day that they are received. When leaving a message, please tell us if your call is urgent, if it must be returned the same day, or if by a particular time.

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Prescription Refills

The most efficient way to have your prescriptions refilled is to have your pharmacist fax a refill request to our clinic at 214-648-7562; in Fort Worth at 817-810-9649; or North Dallas at 214-645-0950. Allow at least 24 hours to complete the process.

If you call for a refill, please have the name, dose, and frequency of the medication available. It is our policy not to refill prescriptions for controlled substances when the clinic is closed. It is your responsibility to request controlled substance refills during regular working hours.

Test Results

So that we can reach you by phone or mail, please make sure the clinic has the correct daytime and evening phone numbers for you, as well as your correct mailing address. Ask your physician how and when you will be notified of test results.

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Urgent Care

If you have an urgent problem or feel you need to see your physician on that same day, please call us as early as possible. Your physician will make every attempt to see you. However, if this is not possible, an appointment with the covering physician will be arranged either at a Dallas, North Dallas clinic or Fort Worth clinic based on availability Monday - Friday, 8 a.m. to 5 p.m.

After hours, weekends, and holidays, please call 214-645-2020. The answering service will contact the doctor-on-call and give her or him your telephone number. The doctor-on-call will phone you back and help you with your medical problem.

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Emergency Care

If you have a problem that you feel is an emergency or life threatening, call 911 immediately or go to the nearest emergency room.

Hospital Admissions

Patients who need to be hospitalized are admitted to one of the University Hospitals or one of  our affiliated hospitals.

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