Our patients are important to us and we want you to understand how the billing process at the UT Southwestern Medical Center at Dallas Dermatology office works, and how you can help us "get it right".
It is important that we have your correct information:
your name, address, and telephone number
the name address and telephone number of your guarantor
The name of your insurance company, group number, plan number or other identifying numbers
The telephone number and address that your insurance company wants your claim sent
If you are covered by insurance
You will need to determine what is covered and if you have a managed care plan you must check with your insurance company to determine if the UT Dermatology department is in network, you may still be seen if you are out of network but your share of the cost will most likely increase.
Please notify us immediately if your insurance coverage should change in order to prevent delays in processing your claim and even the denial of your claim by calling (214) 648-5750.
The Dermatology department will verify your insurance coverage shortly after you schedule an appointment, we will also attempt to obtain any necessary referrals and or authorizations to assist you with your visit to our clinic.
Financial Affairs
If your insurance does not cover 100% of the cost of your treatment you will be expected to pay the outstanding balance, you be asked to pay an estimated patient obligation at time of service. Your insurance will be filled and a monthly patient statement will be sent to the guarantor’s address detailing both any insurance as well as patient balances owed.
If you have any questions about any phase of the billing process or about your patient statement, please call us at 214-645-0600
