Upon expiration of your SouthwesternID password, you have six grace logins within which to change it. Depending on what application you are logging into, you may or may not be notified that you are using grace logins. Following are screenshots of the most common applications where you might experience password expiration using your SouthwesternID. Note that some applications will give you no advance warning. In such a case, we recommend subscribing to the Email Notification of Pending Password Expiration.
Mednet
Grace Login - Windows
Expired Password - Windows
Expired Password - Mac
Netstorage (Mednet File Webaccess)
GroupWise Windows Client
Grace Login - Windows
Expired Password - Windows
Password change Windows
GroupWise Webaccess
Grace Login
Expired Password
GroupWise Macintosh and Linux Client
Expired Password - GW528 Mac
POP/IMAP Email Client
POP/IMAP clients have no mechanism to determine when your password is about to expire. It is therefore important that you configure the client with the proper password. For those users who do not log into Mednet, use the GroupWise nor Webaccess Clients, we recommend you subscribe to the Email Notification of Pending Password Expiration.
| Mednet Grace Login (Windows) |
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Upon expiration of your SouthwesternID password you will be presented with the opportunity to change it. Selecting NO will let you in but will use one of your remaining grace logins. |
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| Mednet Expired Password (Windows) |
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Once your grace logins have been exhausted, you will be unable to login. Contact the IR Call Center at x87600 to request a password reset.
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| Mednet Expired Password (Mac) |
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Upon expiration of your SouthwesternID password, the Macintosh Novell Client will require that you change it prior to logging in. No grace logins are allowed. |
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| Grace Login GroupWise Client (Windows) |
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Upon expiration of your SouthwesternID password, GroupWise will prompt you to change it.
NOTE: If you select Cancel, you may receive this screen a couple more times as the Address Book and Notify components load. If you select cancel at each screen it will use up three of your grace logins. This issue has been submitted to the vendor for review.
DEFINITION: LDAP authentication refers to the use of a centralized directory made up of SouthwesternID's to login rather than on the applications native authentication method.
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| Expired Password GroupWise Client |
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Once your grace logins have been exhausted, you will be unable to login. Contact the IR Call Center at x87600 to request a password reset.
DEFINITION: LDAP authentication refers to the use of a centralized directory made up of SouthwesternID's to login rather than on the applications native authentication method.
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| GroupWise Client (Windows) password Change |
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You can change your SouthwesternID at any time within the GroupWise client.
Note that this will affect all systems using the SouthwesternID and not only GroupWise.
DEFINITION: LDAP authentication refers to the use of a centralized directory made up of SouthwesternID's to login rather than on the applications native authentication method.
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| Grace Login GroupWise Webaccess |
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Upon expiration of your SouthwesternID password you will be presented with the opportunity to change it. Selecting Close will let you in but will use one of your remaining grace logins.
DEFINITION: LDAP authentication refers to the use of a centralized directory made up of SouthwesternID's to login rather than on the applications native authentication method.
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| Expired Password GroupWise Webaccess |
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Once your grace logins have been exhausted, you will be unable to login. Contact the IR Call Center at x87600 to request a password reset.
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| Expired Password in Macintosh 5.2.8 GroupWise Client |
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The GroupWise Mac Client will not inform you that you are using grace logins. Once your password is expired it will generate the following error.
The workaround for this problem is to use other mechanisms to manage your password.
NOTE: Changing your password within the Mac 5.2.x client will have no effect. Use GroupWise Webaccess or iAim instead.
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| Expired Password Netstorage (Mednet Webaccess) |
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Netstorage will not notify you when you are using Grace Logins.
Once you have used all grace logins and the password is expired you will not be able to access Netstorage. No error message is generated. You just can't get past the Login screen.
The workaround for this problem is to use other mechanisms to manage your password.
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Last Updated 01/21/05
